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COACHING & SUPPORT - Tribe Culture Change
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COACHING & SUPPORT

 

Continuous improvement

One of the most critical aspects of creating the right culture is the focus on creating a sustainable change in behaviour – recognising this isn’t about an initiative, it’s a long-term difference in the way people work.

 

We will create a bespoke champions toolkit that can be amended and translated to cater for diverse business sectors and local languages. As individuals your local champions will be on a steep learning curve as they develop in their role. Our development programme will help them to effectively enable the toolkit to deliver local change.

218_mondelez COACHING & SUPPORT

Finding the ‘Q-Factor’ at Mondelēz

Mondelēz International, Europe’s largest chocolatier and biscuit baker, has developed a new work code to help the company raise the profile of Quality as part of everything it does; this is known as Feel it, Own it, Live it. To launch the campaign, Quality Champions were selected from across the business to deliver the Quality message.

 

As part of a wider Culture Change campaign, Tribe developed and implemented a ‘Champions’ training programme that incorporated all elements of the Quality Culture programme.

Our consultants trained a group of 20 Regional and Global 'Champions'

They, in turn, trained Local Champions on site.

Supporting communications materials supplied
cs_MDLZ COACHING & SUPPORT

The ‘Q’ Factor

The sessions, which were hosted by three specialist consultants, involved 20 Champions in two, five-day blocks.

 

They were presented in the style of the ‘X-Factor’ with employees interacting throughout the session in order to prove they had the ‘Quality Factor’.

 

The sessions used this fun and engaging format to deliver training in aspects such as:

  • The role of a Champion
  • How to drive Quality Culture Change at a local level
  • How to use Culture Assessment information
  • How to deliver the programme and recruit local Quality Champions.

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