Tribe Culture Change | NHS
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It wouldn't be Christmas without newspaper articles on seasonal injuries. Steve examines double standards behind the stories and why accidents still happen....

In 2013 we entered the Patient Safety Awards 2013 for our work in the NHS (in partnership with Blackpool Teaching Hospitals) based on a desire to reduce the level of avoidable harm there. The awards are sponsored by the Nursing Times and Health Service Journal who needed...

Eighteen months ago came an offer I couldn't refuse. A journey into the unknown, to reduce the level of preventable harm taking place in Britain's national health service hospitals through culture change. How difficult could this be I thought, considering our experience with names like BAE...

I was helping an organisation assess their safety culture recently and was told something very interesting time and time again by different individuals. These people kept saying that they were an organisation that learns by stories – specific, powerful examples of situations that made a...