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With no serious incidents to speak of and business taking care of itself, you might think there’s little room for improvement. Yet every business can afford to be more efficient and perform better....

When you get a frustratingly limited near miss report is it because the person reporting it didn’t want to give more detail or is it because you haven’t made it clear to them what you would like and why? Nick Wharton assists....

There's a mistaken perception that culture change only benefits big organisations, denying smaller organisations the dramatic improvements it makes to safety, efficiency and quality. "It's not true; culture change definitely benefits us" says Stephen Binns, logistics manager at Ashland Inc.'s Bradford site. The site’s 40 employees...