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Quality

Following our last post about virtual engagement, here are our tips to add some vavavoom to your Zoom. Whether you’re running a workshop, leading a training event or getting the team together for a social…   Get the tech right Before you start, check the technology. Do you have a good...

How stories inspire change Human beings have been telling stories for as long as there’s been a language to tell them in. We think in stories, remember in stories, learn in stories and turn just about everything we experience into a story. Dramatic story structure is based on...

With excited children and expectant partners thus begins the high stakes game of giving the right presents. For most of us, it's a time to make the sweat run and the wallet burn as we desperately try to find those elusive last-minute gifts for people...

When persistent problems plague your organisation, talking your way out of the rut might seem like the least productive fix. Yet involving people in the process of improvement through conversation is a powerful way to rediscover what’s most important to your organisation’s success. David Jackson is...