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What happens when an employee plucks up the courage to challenge a senior manager’s unsafe behaviour and is met with negativity, bordering on rude? Colin Hewson tells how a particularly negative safety conversation had surprising results. Recently, I was working with a small group in a client...

Our recent webinar on sustaining the culture change process (now available on You Tube, much to my chagrin) prompts me to consider the importance of nurturing the observer/coaching team that underpins the whole system. OK so you’ve set up a state of the art culture change...

[caption id="attachment_713" align="aligncenter" width="300" caption=" "][/caption] I’ve just returned from an interesting week in Austria delivering SUSA Engagement training to German and Turkish lead trainers at a multi-national oil company. Thanks to their English being far better than both my German and Turkish we spent the whole...

[caption id="attachment_725" align="alignnone" width="300" caption=" "][/caption]This month concerns the confessional nature of SUSA discussions and touches on religion I’m afraid (but hopefully not to the point of provoking a lynch mob). I was raised as a Catholic but sadly I’m lapsed (I confess). Confession is a...

So what do we mean by culture based safety? Let’s look at each word and what they mean. Culture: the shared values, beliefs and attitudes of a given group, which show themselves as behaviour. Based: the main principle or starting point. Safety: people not getting injured or killed. Delivered...

I’m pleased to announce that our new imaginatively entitled DVD Engagement Scenarios is out on general release. Surprisingly, the DVD comprises videos of...