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In a typical weekly team meeting, only the brave will admit when staff morale drops to an all time low, or that a machine operator almost lost a hand rushing to hit production targets. Instead, you’re more likely to hear glowing reports from people anxious to...

With no serious incidents to speak of and business taking care of itself, you might think there’s little room for improvement. Yet every business can afford to be more efficient and perform better....

How often is there really just a single cause when things go wrong? In the wake of an incident rarely is it as simple as putting the pieces back together again until fault is found. We need think beyond a simplistic cause and effect model -...